Dulhan Jewelers values your privacy and is committed to protecting your personal information. This policy outlines how we collect, use, and share customer data when you visit our website or physical stores. By using our services, you agree to the terms of this Privacy Policy.
1. Information We Collect
Personal Information
We collect personal information when you use our services, including:
- Name
- Email address
- Contact number
- Mailing address
- Payment details (credit card information, billing address, and other financial data)
- Order history for previous purchases
Non-Personal Information
We also gather non-personal information that does not directly identify you, such as:
- IP address
- Browser type and operating system
- Device category
- Pages visited on our website and other usage statistics
This information is collected through cookies, web beacons, and similar tracking technologies.
2. How We Use Your Information
Providing Services
We use the collected information to:
- Process and fulfill orders
- Provide customer support
- Improve website services
- Personalize your shopping experience
Communication & Marketing
With your consent, we may use your information to:
- Send promotional offers and newsletters
- Inform you about new products and services
- Gather customer feedback
Security & Legal Compliance
Your information is also used for:
- Complying with legal obligations
- Protecting our rights and assets
- Detecting and preventing fraud or illegal activities
3. Sharing Your Information
Dulhan Jewelers does not sell or trade your personal information. However, we may share it:
- With third-party service providers for payment processing, shipping, and marketing
- When required by law or in connection with a business merger, acquisition, or asset sale
4. Security Measures
We implement strict security measures to protect your personal information from unauthorized access and disclosure. While we strive for complete security, we cannot guarantee absolute protection during data transmission over the internet.
5. Your Choices & Rights
You have the right to:
- Opt-out of promotional communications by following the unsubscribe link in our emails
- Update or access your personal information by logging into your account or visiting our physical store
6. Cookies & Tracking Technologies
Our website uses cookies to enhance your experience. You may customize your browser settings to accept or reject cookies, but some features may not function properly without them.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their content or privacy practices, and we encourage you to review their policies before providing any personal information.
8. Children’s Privacy
Our services are not intended for individuals under 18. We do not knowingly collect personal information from minors. If we discover such information, we will take steps to delete it.
9. Policy Updates
We may update this Privacy Policy from time to time. Significant changes will be communicated, and the updated policy will be posted on our website. Continued use of our services after updates constitutes acceptance of the revised policy.
10. Contact Us
For any questions or concerns regarding this Privacy Policy, please contact us here.
